admin@raqmiat.com.sa +966 54 176 1946 Riyadh · Jeddah · Dammam · Khobar
Zoho Advanced Partner - Saudi Arabia 🇸🇦
Zoho Advanced Partner
Zoho Advanced Partner · Saudi Arabia

Zoho CRM & ERP Implementation
for Enterprises in Saudi Arabia

From Zoho ERP, CRM and HR to Analytics, Desk and custom Creator applications - we implement the complete Zoho catalogue for Saudi companies, aligned with ZATCA FATOORA, 15% VAT, GOSI and Mudad WPS from day one.

  • 60+ Zoho applications deployed
  • ZATCA Phase 2 integration
  • Arabic & English (RTL) interfaces
  • GOSI · Mudad WPS · EOSA payroll
  • Mada · HyperPay · STC Pay gateways
  • Zoho-certified consultants in-house
4.9/5 · 300+ Saudi deployments · 12+ years in the region

Talk to a Certified Zoho Consultant

A free 30-minute call. We look at how you work today, then tell you honestly what Zoho would cost in SAR.

We reply within 4 working hours. No spam, ever.

300+
Saudi Clients Served
60+
Zoho Apps Deployed
12+
Years of Experience
98%
Client Retention
Trusted by leading organizations across Saudi Arabia & the GCC
PIF Public Investment Fund
Council of Health Insurance
Bupa CareConnect
Alinma
Tawrid, a PIF company
Al Khozama Investment
Mina Excellence
Nebras Alkhaleej Co
Mazaya Smart Systems
Atheer Connectivity
Shura Links
TechStrike
MSN Laboratories
UBL United Bank Limited
Laban Key
House Technologies
COLO
Femi9
Core Vision Investments
Al Qadah Al Muttahidah
Avais Real Estate Group
Billion Carbon
Supply Bridge
Esyasoft
Longtharai International
RapidRun Courier
Parcel
Zetta Technologies
Vetic
Purity Tech
Atelier 33
SQRFT Infratech
TheSupplier
Mutagen
Cosmos Gourmet
Creative Pujaari
01 The ERP Backbone

One ERP instead of five systems

Finance in one tool, stock in another, payroll in a spreadsheet - we see it constantly. Zoho ERP puts them on one ledger, one customer record, one stock position.

A sales order updates inventory, revenue and the VAT return on its own. Nobody re-types anything.

01

Financial Accounting

Ledger, AP/AR, multi-currency and ZATCA e-invoicing.

02

Inventory & Warehouse

Multi-warehouse stock, batch and serial tracking, barcodes.

03

Procurement

Vendors, PO approvals, GRN and three-way matching.

04

HR & Payroll

GOSI, Mudad WPS files, EOSA gratuity and iqama alerts.

05

Project Accounting

Budgets, timesheets, WIP and profit per project.

06

Sales & CRM

Quote to cash in one flow, right through to collections.

07

Manufacturing

BOM, work orders, job costing and shop-floor tracking.

08

Analytics

Dashboards your board will actually read.

09

Integrations

Banks, Mada, STC Pay, logistics, POS and gov portals.

02 Certified Team

The people who'll actually build it

Our team holds current Zoho Certificates of Accreditation in CRM, Creator and People. Your project is run by them - not subcontracted out.

Zoho CRM - Certified Administrator accreditation for Namira Khan
Namira Khan
Zoho CRM - Certified Administrator
Zoho CRM - Certified Administrator accreditation for Sushant Singh
Sushant Singh
Zoho CRM - Certified Administrator
Zoho People - Certified Associate accreditation for Hyacinth Jannath Kadri
Hyacinth Jannath Kadri
Zoho People - Certified Associate
Zoho Creator - Certified Developer (Professional) accreditation for Fazal Mahfooz
Fazal Mahfooz
Zoho Creator - Certified Developer (Professional)
Zoho Creator - Certified Developer (Associate) accreditation for Fazal Mahfooz
Fazal Mahfooz
Zoho Creator - Certified Developer (Associate)
Zoho Creator - Certified Developer (Associate) accreditation for Vikas Saroj
Vikas Saroj
Zoho Creator - Certified Developer (Associate)
Zoho Creator - Certified Developer (Associate) accreditation for Shreyansh Dubey
Shreyansh Dubey
Zoho Creator - Certified Developer (Associate)
Zoho Creator - Certified Developer (Associate) accreditation for Praveen Sonkar
Praveen Sonkar
Zoho Creator - Certified Developer (Associate)
Zoho Creator - Certified Developer (Associate) accreditation for Lubna Nizar
Lubna Nizar
Zoho Creator - Certified Developer (Associate)
Zoho Creator - Certified Developer (Associate) accreditation for Shamly P
Shamly P
Zoho Creator - Certified Developer (Associate)
Zoho Creator - Certified Developer (Associate) accreditation for Yashu Mittal
Yashu Mittal
Zoho Creator - Certified Developer (Associate)
03 Full Product Catalogue

Every Zoho product, and what it's actually for

60+ apps across sales, finance, HR, marketing, service, operations and IT. We implement, migrate and support all of them.

01

Sales & CRM

8 products

Where your sales team lives every day.

Flagship Sales Platform

Zoho CRM holds your whole sales cycle - leads, deals, quotes and forecasts - in Arabic or English.

  • Pipeline
  • Zia AI
  • Arabic RTL
Pipeline CRM for SMEs

Bigin is the light option for small teams. Live in days, and it upgrades to full CRM when you grow.

  • Startups
  • Quick setup
Live Chat & Visitor Tracking

Zoho SalesIQ catches website visitors with chat and bots, then drops them straight into CRM.

  • Chatbots
  • Lead capture
Digital Signatures

Zoho Sign gets contracts signed without printing anything. Audit trails accepted across the GCC.

  • E-sign
  • Audit trail
Forms & Data Capture

Zoho Forms handles enquiries, site inspections and approvals - in both languages.

  • Bilingual
  • Workflows
Appointment Scheduling

Zoho Bookings lets customers book themselves in, synced to your team's calendars.

  • Scheduling
  • Calendar sync
Field Sales Routes

Zoho RouteIQ plans rep routes across Riyadh, Jeddah and the Eastern Province.

  • Field sales
  • Route planning
Loyalty & Affiliate

Zoho Thrive runs loyalty points and referral schemes for retail brands.

  • Loyalty
  • Referrals
02

Finance & ERP

9 products

The ZATCA-compliant financial core.

Core Accounting & ZATCA

Zoho Books is ZATCA-approved: 15% VAT, FATOORA Phase 2, QR codes on every invoice.

  • Accounting
  • ZATCA Phase 2
  • 15% VAT
Free Invoicing

Zoho Invoice covers bilingual invoices and payment reminders. A good fit for small establishments.

  • Invoicing
  • Free tier
Travel & Expense

Zoho Expense scans receipts and enforces your policy before anything gets approved.

  • Expenses
  • Approvals
Stock & Orders

Zoho Inventory tracks stock across warehouses, with batch, serial and barcode picking.

  • Multi-warehouse
  • Barcode
Subscription Revenue

Zoho Billing handles recurring plans, usage pricing and revenue recognition.

  • Subscriptions
  • Rev-rec
Saudi Payroll Engine

Zoho Payroll does GOSI, Mudad WPS files and EOSA gratuity, with payslips in both languages.

  • Payroll
  • GOSI · Mudad
  • EOSA
Payment Pages

Zoho Checkout builds payment pages wired to Mada, HyperPay, Tap and STC Pay.

  • Payments
  • Mada · STC Pay
For Accounting Firms

Zoho Practice keeps every client's books, documents and deadlines in one console.

  • Practice mgmt
  • Multi-client
Online Store

Zoho Commerce builds an Arabic-first store that stays in sync with Inventory and Books.

  • E-commerce
  • Arabic-first
03

HR & People

6 products

Built around Saudi labour law, not adapted to it.

Core HRMS

Zoho People handles records, iqama expiry alerts, Saudi leave rules and attendance.

  • HRMS
  • Iqama tracking
  • Saudization
Recruitment & ATS

Zoho Recruit runs job posts, CV parsing and interview scheduling in one place.

  • ATS
  • CV parsing
Payroll Processing

Zoho Payroll runs the month end to end and posts straight into Books.

  • Payroll
  • WPS
Shift Scheduling

Zoho Shifts sorts rosters for retail, hospitality and facilities teams, with a mobile clock-in.

  • Rostering
  • Time clock
Temporary Staffing

Zoho Workerly matches temp staff to jobs and bills the client automatically.

  • Temp staffing
  • Timesheets
Training & Knowledge

Zoho Learn hosts onboarding, HSE training and your internal know-how.

  • LMS
  • Knowledge base
04

Marketing

8 products

The channels that actually work in this market.

Email Marketing

Zoho Campaigns sends bilingual email with proper RTL templates, tied to your CRM data.

  • Email
  • RTL templates
Multi-channel Journeys

Zoho Marketing Automation nurtures leads over email, SMS and WhatsApp, with scoring.

  • Nurturing
  • Lead scoring
Social Media

Zoho Social schedules X, Instagram, LinkedIn, TikTok and Snapchat from one calendar.

  • Scheduling
  • Listening
Surveys & Feedback

Zoho Survey collects CSAT and NPS in Arabic and English, straight into Analytics.

  • NPS · CSAT
  • Bilingual
CRO & A/B Testing

Zoho PageSense shows where visitors drop off, then lets you test the fix.

  • A/B testing
  • Heatmaps
Website Builder

Zoho Sites publishes bilingual pages with SEO and CRM capture built in.

  • CMS
  • SEO ready
Event Management

Zoho Backstage runs exhibitions and conferences - tickets, agenda, sponsors, attendee app.

  • Events
  • Ticketing
Webinars

Zoho Webinar handles registration, polls and hands leads to CRM afterwards.

  • Webinars
  • Lead capture
05

Service & Support

4 products

Customer service and field work, Arabic-first.

Customer Helpdesk

Zoho Desk pulls email, phone, WhatsApp and social into one queue with real SLAs.

  • Ticketing
  • SLA
  • Arabic KB
Field Service

Zoho FSM dispatches technicians and captures job sheets on site. Built for maintenance and facilities.

  • Dispatch
  • Work orders
Remote Support

Zoho Assist gives IT secure remote access to machines in any branch.

  • Remote access
  • Unattended
AR Remote Assistance

Zoho Lens lets a specialist in Riyadh guide a technician in Jeddah through their camera.

  • AR support
  • Inspections
06

Operations & Projects

5 products

Where contracting and distribution margins are won or lost.

Project Management

Zoho Projects covers Gantt, milestones, timesheets and budgets. Popular with Saudi contractors.

  • Gantt
  • Timesheets
Agile Delivery

Zoho Sprints gives software teams boards, backlogs and release planning.

  • Agile
  • Scrum
Issue Tracking

Zoho BugTracker keeps defects, severity and releases in order.

  • Defects
  • QA
Contract Lifecycle

Zoho Contracts tracks drafting, approvals, obligations and renewals with full history.

  • CLM
  • Approvals
Supply Chain Ops

Zoho Inventory manages fulfilment, transfers and couriers for distributors.

  • Fulfilment
  • Logistics
07

Custom Development & BI

8 products

For everything standard software doesn't cover.

Low-Code Platform

Zoho Creator builds what Zoho doesn't ship - site logs, fleet apps, compliance trackers - in weeks.

  • Low-code
  • Custom apps
  • Mobile
Business Intelligence

Zoho Analytics pulls CRM, Books and People into one dashboard. Ask it questions in plain English.

  • BI
  • Dashboards
  • AI insights
Integration & iPaaS

Zoho Flow connects Zoho to banks, gateways and legacy ERP with 900+ ready connectors.

  • iPaaS
  • 900+ apps
Data Cleansing

Zoho DataPrep cleans legacy data before migration - the step that decides if a rollout works.

  • ETL
  • Migration
Serverless Development

Zoho Catalyst is the pro-code option for microservices and mobile backends.

  • Serverless
  • Pro-code
App Analytics

Zoho Apptics tracks in-app behaviour and crashes for mobile products.

  • Mobile analytics
  • Crash reports
Test Automation

Zoho QEngine automates regression testing for web and mobile apps.

  • QA automation
  • CI/CD
No-Code Database

Zoho Tables gives teams a proper shared database instead of another spreadsheet.

  • No-code DB
  • Zia AI
08

Collaboration & Workplace

10 products

A privacy-first alternative to Microsoft 365 - mail, documents, chat and meetings under one roof, on Zoho's own infrastructure.

Zoho Workplace apps: Mail, Connect, Chat, Docs, Writer, Show, Sheet and Sites
Business Email

Zoho Mail is ad-free email on your own domain, with data residency options.

  • Email hosting
  • Privacy
Team Documents

Zoho WorkDrive replaces scattered drives with shared folders and real permissions.

  • Cloud storage
  • Team folders
Word Processor

Zoho Writer handles Arabic documents properly, and opens your Word files.

  • Documents
  • Arabic support
Spreadsheets

Zoho Sheet does pivots, 350+ functions and live co-editing. Excel compatible.

  • Spreadsheets
  • Excel compatible
Presentations

Zoho Show builds and broadcasts decks from any device.

  • Slides
  • Broadcast
Team Messaging

Zoho Cliq keeps internal chat connected to CRM and Desk, so context follows the conversation.

  • Chat
  • Bots
Video Conferencing

Zoho Meeting runs on Zoho's own servers - no third-party conferencing tool needed.

  • Video calls
  • Recording
Employee Intranet

Zoho Connect is where announcements and policies live so they don't get lost in email.

  • Intranet
  • Announcements
Shared Inboxes

Zoho TeamInbox gives sales@ and support@ clear ownership. No more dropped enquiries.

  • Shared inbox
  • Ownership
Notes

Zoho Notebook captures site visits with photos, audio and checklists.

  • Notes
  • Mobile
09

IT & Security

5 products

Identity, access and infrastructure - plus ManageEngine for larger IT teams.

Identity & SSO

Zoho Directory centralises sign-on and MFA across every app your team uses.

  • SSO
  • MFA
Password Management

Zoho Vault closes the shared-password gap most SMEs still have.

  • Password vault
  • Audit
Multi-Factor Auth

Zoho OneAuth adds push-based MFA and passwordless sign-in.

  • MFA
  • Passwordless
Infrastructure Monitoring

Site24x7 watches your sites, servers and networks and tells you before customers notice.

  • Monitoring
  • Alerting
Enterprise IT

ManageEngine is Zoho's enterprise IT arm - ITSM, endpoints, Active Directory and SIEM.

  • ITSM
  • Endpoint
  • SIEM
04 Bundles & Licensing

Buy apps one by one - or take the bundle

Bundles almost always work out cheaper. We price both in SAR and tell you which one you actually need.

Zoho One - one licence covering the full app suite
Best Value

Everything Zoho makes, one price per employee.

  • All 60+ apps included
  • One admin console
  • Shared data across teams
  • Usually far cheaper than à-la-carte

The finance stack, ZATCA-ready.

  • Books · Invoice · Inventory
  • Expense · Billing · Checkout
  • ZATCA FATOORA Phase 2
  • Consolidated reporting

Sales, marketing and service on one record.

  • CRM · Desk · Campaigns
  • SalesIQ · Social · Survey
  • Projects & Analytics
  • One 360° customer view

Hiring through payroll and offboarding.

  • People · Recruit · Payroll
  • Expense · Vault · Cliq
  • GOSI and Mudad WPS ready
  • Self-service in Arabic

Email, social, events and web in one place.

  • Campaigns · Social · Survey
  • Backstage · Webinar · PageSense
  • Shared campaign calendar
  • Cross-channel attribution

Support desk with field and remote built in.

  • Desk · Assist · Lens
  • FSM dispatch
  • SLA analytics
  • Arabic self-service portal

Mail, files and collaboration company-wide.

  • Mail · WorkDrive · Cliq
  • Writer · Sheet · Show
  • Meeting · Connect · TeamInbox
  • Cheaper than Microsoft 365

Not sure which one fits? We'll work it out with you.

  • Licence comparison in SAR
  • App mapping per department
  • 3-year cost projection
  • Free, in the first call
05 Awards & Accreditations

Recognised by Zoho

Partner status and certifications we hold - not stock badges.

Zoho Advanced Partner badge

Zoho Advanced Partner

Partner tier held for the Saudi and GCC market.

Zoho Creator Certified Expert - Low-Code Solution Provider badge

Creator Certified Expert

Low-Code Solution Provider, three-star accreditation.

ISO certified

ISO Certified

Quality management standards across delivery.

11

Zoho Certifications

Held in-house across CRM, Creator and People - see the certificates.

06 Built for the Kingdom

Saudi compliance, handled during setup

This is configuration work, and it's where most implementations go wrong. We do it as part of delivery.

ZATCA & FATOORA

Phase 1 and Phase 2 - UUID, cryptographic stamp, hash chaining and QR codes.

15% VAT

Standard, zero-rated and exempt handling, reverse charge, and return files ready to file.

GOSI & Mudad WPS

Right contribution rates for Saudi and non-Saudi staff, plus WPS files for Mudad.

Iqama & Saudization

Expiry alerts, Nitaqat-aware reporting and EOSA gratuity calculation.

Arabic & RTL

Right-to-left screens, bilingual templates and Hijri dates throughout.

Local Payments

Mada, HyperPay, Tap, PayTabs, Tabby and STC Pay wired into billing.

PDPL & Residency

Data protection-aware setup, retention policies and regional data centres.

Vision 2030

Roadmaps that support localisation targets and paperless operations.

Saudi Vision 2030

Delivering across the Kingdom

We work where our clients are - from Riyadh head offices to plants in the Eastern Province and Vision 2030 projects on the Red Sea coast. Consultants on the ground, Sunday to Thursday.

RiyadhHead office
JeddahWestern region
DammamEastern Province
KhobarEastern Province
MeccaMakkah region
MedinaMadinah region
QassimCentral region
NEOM & Red SeaGiga-projects
07 Why Zoho

Zoho vs. SAP, Oracle and local apps

An honest comparison of where each one wins.

CriteriaZoho (Raqmiat)SAP / OracleLocal Saudi Apps
Implementation time3-14 weeks9-24 months4-8 weeks
First-year costLow - per-user SaaS in SARVery high - licence plus SI feesLow to moderate
Functional breadth60+ apps, every departmentDeep, but priced per moduleUsually finance only
ZATCA FATOORA Phase 2Native and approvedVia add-onsUsually supported
GOSI · Mudad payrollStandard configurationNeeds a localisation projectVaries by vendor
Arabic & RTLFull across the suiteFullFull
CustomisationLow-code (Creator, Deluge)Specialist ABAP/PL-SQL workLimited or vendor-gated
Scaling upAdd users or apps any timeRenegotiate the contractOften hits a ceiling
Local supportOur teams in KSA and UAELarge SI, high day ratesVendor-dependent
08 Sector Expertise

Industries we work in

Every rollout is shaped around how the sector actually operates.

Manufacturing

BOM, work orders and job costing tied to finance and stock.

Retail & E-commerce

POS, omnichannel stock, loyalty and Mada checkout.

Construction

Project accounting, subcontractors, site logs and progress billing.

Real Estate

Units, leases, Ejar-aware records and collections.

Healthcare

Patient CRM, appointments and insurance claim tracking.

Education

Admissions, student lifecycle, fees and parent portals.

Logistics

Fleet tracking, delivery workflows and freight billing.

Professional Services

Timesheets, utilisation, retainers and project profit.

Financial Services

Onboarding, KYC workflows and compliance audit trails.

Hospitality

Guest CRM and bookings for Red Sea and NEOM-linked growth.

Oil, Gas & Energy

Contractors, HSE tracking, assets and procurement control.

Government

Citizen service desks and Arabic-first case management.

Automotive

Showroom CRM, service bookings, parts and warranty.

Telecom & IT

Subscription billing, provisioning and tiered support.

Non-Profit

Donors, grants, volunteers and transparent reporting.

Agriculture & Food

Batch traceability, expiry control and cold-chain logistics.

09 How We Work

You'll always know what happens next

One named consultant stays with you from kickoff to go-live.

01

Discovery

We look at how you work now, then agree the scope and what success looks like.

02

Solution Design

Modules, data model and licence cost in SAR - written down and signed off before we build.

03

Build & Configure

Workflows, approvals, bilingual templates and ZATCA setup, all in a sandbox first.

04

Data Migration

Old data cleaned and loaded, with reports proving the balances tie out.

05

Training & UAT

Training in Arabic and English, then your team tests it on real scenarios.

06

Go-Live & Support

We stay close through the first month-end, then support you long term.

10 Client Feedback

What Saudi teams tell us

Zoho People · Inventory · Books
“Raqmiat delivered a complete, integrated Zoho implementation that brought our HR, Inventory and Finance teams onto a single, KSA-compliant platform. … The Raqmiat team was professional, hands-on, and consistently delivered on every milestone.”
Bupa Arabia logo
Marwan Banjar
Bupa Arabia · Saudi Arabia
Read case study
Zoho Books · ZATCA
“Raqmiat made the entire Zoho Books implementation smooth and straightforward. They understood our VAT requirements, migrated our data accurately, and customized our quotation exactly as we needed. … We are very satisfied with the outcome and the professionalism of the Raqmiat team throughout.”
Al-Mazaya Al-Shamla logo
Sufiyan Siddiqui
Manager, Al-Mazaya Al-Shamla · Riyadh
Read case study
Zoho Books · Fatoora Phase 2
“The implementation has given us complete confidence in our financials. Our VAT is configured correctly, our Fatoora e-invoicing is live, and our team knows exactly how to use the system. Raqmiat Tech delivered everything we needed, on time and with no surprises.”
Bassel
Manager, Sensor SA · Saudi Arabia
Read case study
11 Let's Talk

Tell us what's slowing you down

Thirty minutes on a call is usually enough for us to tell you whether Zoho fits - and what it would honestly cost.

  • A module-by-module recommendation for your business
  • Licence cost in SAR - Zoho One compared against à-la-carte
  • A ZATCA, GOSI and Mudad readiness checklist
  • A realistic timeline, not a sales one

Request Your Free Consultation

We reply within 4 working hours, Sunday to Thursday.

Looking for a job? Send your CV to hr@raqmiat.com.sa

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