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Zoho Premium Partner - Lebanon 🇱🇧

Run Your Business Smarter
with Zoho in Lebanon

Implementation, migration & support across 45+ Zoho apps - Lebanon VAT (11%), MoF e-invoicing, NSSF & End-of-Service payroll ready.

  • 11% VAT & MoF e-invoicing
  • NSSF & End-of-Service Indemnity
  • Arabic · English · French
  • Areeba · NetCommerce · Whish
Free Consultation Explore Apps
Zoho Premium Partner · real client case studies below

Talk to a Certified Zoho Partner

Free 30-min discovery - quote in USD/LBP. No obligations.

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120+
Lebanese Clients
45+
Zoho Apps Implemented
12+
Years Experience
98%
Client Retention

Trusted by leading organizations

PIF Public Investment FundCouncil of Health InsuranceBupa CareConnectAlinmaTawrid, a PIF companyAl Khozama InvestmentMina ExcellenceNebras Alkhaleej CoMazaya Smart SystemsAtheer ConnectivityShura LinksTechStrikeMSN LaboratoriesUBL United Bank LimitedLaban KeyHouse TechnologiesCOLOFemi9Core Vision InvestmentsAl Qadah Al MuttahidahAvais Real Estate GroupBillion CarbonSupply BridgeEsyasoftLongtharai InternationalRapidRun CourierParcelZetta TechnologiesVeticPurity TechAtelier 33SQRFT InfratechTheSupplierMutagenCosmos GourmetCreative PujaariTechies TechnologiesSitafGrey LinesVision IndustriesThe Face CompanyMorocco WelcomeTagusRand BaghdadLand of ExoticsUNBOXDevisersTech ArabiaBilafya
Why Lebanese Businesses Pick Us

One Platform. Every Process.

A connected Zoho stack tuned for Lebanese regulations, payment gateways, NSSF payroll and the way local teams actually work.

Unified Apps

CRM, Books, People, Desk, Inventory, Creator - sharing one customer record and one source of truth.

Automation & Approvals

Blueprints, multi-level approvals, scheduled actions - replace spreadsheets and email chains.

Lebanon Integrations

Areeba, NetCommerce, Whish Money, Cybersource, Alfa, Touch, Aramex, Liban Post, Wakilni.

Data Protection Ready

Role-based access, MFA, audit logs - aligned with Lebanon Law No. 81/2018 (e-Transactions & Personal Data).

Why Zoho?

One license. Forty-five+ apps.

Run sales, finance, HR, service, projects and operations on a single connected platform - built for Lebanese SMEs, holding companies and SARLs.

Trilingual UI

Arabic, English & French templates: invoices, payslips, reports.

11% VAT & MoF

VAT codes, withholding, MoF e-invoicing workflows.

NSSF & EOSI

NSSF contributions, End-of-Service Indemnity, family allowance.

Multi-currency (USD/LBP)

Dual-currency books, lollar tracking & analytics across CRM, Books, Desk, HR.

Lebanese team collaborating in modern office on Zoho rollout
Complete Product Suite

Every Zoho Product for Lebanon

All major Zoho apps with full details on what they do and how Lebanese businesses use them.

Most Popular
Zoho CRM
Zoho CRM
Sales · Marketing · Service

Lead capture, pipeline, AI assistant Zia, mobile field sales, telephony & dashboards - built for Lebanese B2B and B2C teams.

  • WhatsApp Business + Alfa/Touch telephony
  • Workflow automation & blueprints
  • Forecasting, scoring & territory
Learn more
Tax Ready
Zoho Books
Zoho Books
Cloud Accounting

Cloud accounting with 11% VAT, withholding tax, MoF e-invoicing-ready workflows, dual-currency (USD/LBP) and bank feeds.

  • 11% VAT & MoF tax returns
  • Multi-currency (USD/LBP/EUR)
  • Bank feeds: BLOM, Audi, Byblos, Fransabank
Learn more
Zoho People
Zoho People
HR Management

Core HR, attendance, leave, shift planning, performance reviews and employee self-service for Lebanese teams.

  • Lebanese leave types & public holidays
  • Geo-fenced attendance & shifts
  • Performance & 360° reviews
Learn more
NSSF Ready
Zoho Payroll
Zoho Payroll
Payroll & Statutory

Lebanon Payroll: NSSF contributions, End-of-Service Indemnity (EOSI), family allowance, income tax - multilingual payslips.

  • NSSF contributions (CNSS) & declarations
  • End-of-Service Indemnity (EOSI)
  • Income tax R10 & family allowance
Learn more
Zoho Inventory
Zoho Inventory
Stock & Order Management

Multi-warehouse stock, sales/purchase orders, serial & batch tracking and shipping integrations.

  • Aramex, DHL, Liban Post, Wakilni, OCS
  • Carrefour, Beirut Mart, Toters sync
  • Serial & batch lot tracking
Learn more
Zoho Desk
Zoho Desk
Customer Support

Omnichannel support - email, chat, WhatsApp, social, telephony - with SLAs, KB & AI assist (Zia).

  • WhatsApp Business + Instagram + email
  • SLAs, escalations & agent productivity
  • Self-service portal & KB in Arabic/French
Learn more
Zoho Creator
Zoho Creator
Low-Code Platform

Custom apps, customer/vendor portals & mobile apps with workflows (Deluge), APIs & role-based access.

  • Distributor, field-sales, asset apps
  • iOS/Android offline mobile apps
  • APIs + Zoho Flow integrations
Learn more
Zoho Analytics
Zoho Analytics
Self-Service BI

Blend Zoho + ERP/marketing/ad data, build dashboards, schedule refreshes and share insights securely.

  • Drag-and-drop dashboards
  • Ask Zia in natural language
  • Embed in Zoho CRM, Books, Desk
Learn more
Zoho Projects
Zoho Projects
Project Management

Projects, tasks, Gantt, timesheets and team collaboration linked to CRM / Books / Desk.

  • Gantt charts & resource planning
  • Timesheets billable to Zoho Books
  • Issue tracking & sprints
Learn more
Zoho Invoice
Zoho Invoice
Invoicing & Payments

Quotes, invoices in USD/LBP, online payments via Areeba / NetCommerce / Whish, reminders & multilingual templates.

  • Cards, Whish Money & OMT
  • Auto reminders & recurring invoices
  • Arabic, English & French templates
Learn more
Zoho Commerce
Online Store

Build a branded online store with USD/LBP pricing, Lebanese payment gateway checkouts, shipping & inventory sync.

  • Areeba / NetCommerce / Whish checkout
  • Inventory + order auto-sync
  • SEO + drag-drop builder
Learn more
Zoho Campaigns
Email Marketing

Email marketing, automated journeys, A/B testing and CRM-synced segmentation for Lebanese audiences.

  • Drag-drop journeys & A/B tests
  • CRM segmentation sync
  • Trilingual Arabic/English/French
Learn more
Zoho Social
Social Media

Schedule and monitor Instagram, Facebook, X, TikTok and LinkedIn - with CRM lead routing and Zia analytics.

  • IG, FB, X, TikTok, LinkedIn
  • Bulk scheduling + best-time AI
  • Lead capture into CRM
Learn more
Zoho Sign
Digital Signatures

Legally valid digital signatures for contracts, NDAs, vendor and HR documents - Lebanon Law 81/2018 (e-Transactions) compliant.

  • Law 81/2018-aligned workflows
  • Templates + bulk sending
  • Audit trails & identity checks
Learn more
Zoho Recruit
Applicant Tracking

ATS for in-house HR or staffing agencies - career portals, job boards, screening, interviews & offer letters.

  • Bayt, LinkedIn, HirePoint integrations
  • AI resume parsing
  • Multilingual career portal
Learn more
Zoho Expense
Expense Management

Receipt scanning, multi-currency expenses, travel approvals, mileage tracking & direct posting into Zoho Books.

  • AutoScan from photo receipts
  • Multi-level approval matrix
  • Books & CRM sync
Learn more
Zoho Mail
Business Email

Business email with admin controls, retention policies and integrated Calendar / Tasks / Notes.

  • Custom domain @yourcompany.lb
  • Streams: Slack-style email
  • Retention & eDiscovery
Learn more
Zoho WorkDrive
Cloud Storage

Team file storage, shared workspaces, data rooms and granular permissions for Lebanese teams.

  • Team workspaces & data rooms
  • Granular sharing controls
  • Office editor + co-authoring
Learn more
Zoho Meeting
Webinars & Meetings

Online meetings and webinars with recording, registration, polls and CRM/marketing integrations.

  • HD video + screen share
  • Webinar registration + payments
  • Auto-add to CRM contacts
Learn more
Zoho Cliq
Team Chat

Internal team chat with channels, voice/video, bots and integrations across the Zoho suite.

  • Channels, threads, video calls
  • Bots & slash commands
  • Tight CRM/Desk/People sync
Learn more
Zoho Flow
Integration (No-Code)

No-code integration platform - connect Zoho with WhatsApp, Slack, Toters, payment gateways and more.

  • 800+ pre-built connectors
  • Visual flow builder
  • Webhooks + custom functions
Learn more
Zoho Assist
Remote Support

Remote support and unattended access for IT teams - secure sessions, file transfer and session recording.

  • Browser-based remote sessions
  • Unattended access & deployment
  • Session recording & audit
Learn more
Marketing Plus
Unified Marketing

Unified marketing - campaigns, social, events, surveys, web forms and attribution analytics in one workspace.

  • Cross-channel campaigns
  • Brand & team workflows
  • Marketing attribution
Learn more
Best Value
Zoho One
All Apps in One

All 45+ Zoho apps under one license - the operating system for Lebanese businesses scaling across sales, finance, HR & operations.

  • Single license, all apps
  • Centralized admin & SSO
  • Best TCO for SMB → mid-market
Learn more
How We Compare

Zoho vs. SAP, Microsoft, Oracle & Local Lebanese Apps

Why Lebanese SMEs and mid-market teams pick Zoho over enterprise giants and finance-only local tools.

Feature Zoho Suite SAP / MS Dynamics Oracle NetSuite Sage / QuickBooks / Tally
Integrated Apps45+ apps under one subscriptionModules licensed separatelyPowerful but complexMostly finance only
CustomizationLow-code (Creator) + Deluge + APIsPower Platform / SAP BTPNeeds deep partner supportLimited customization
11% VAT & MoF ComplianceBuilt-in 11% VAT, MoF e-invoicing-readyVia partner add-onsEnterprise-grade, expensiveLebanon-VAT capable but limited
NSSF & EOSI PayrollLebanon edition: NSSF + EOSI + R10Heavy integration neededEnterprise customizationOften needs add-ons
Trilingual UI (AR/EN/FR)Full Arabic + English + French templatesPartial / configuredEnterprise localizationLimited
Total Cost (TCO)Lower with multi-app useHigh licenses + connectorsPremium pricingCheap entry, scales costly
Best FitSMB → mid-market in LebanonEnterprises tied to MS / SAPLarge global enterprisesFinance-only deployments
What We Deliver

Our Zoho Services in Lebanon

From discovery and rollout to ongoing AMS - we own delivery end-to-end.

Consulting & Solution Design

Process discovery, gap analysis and a tailored Zoho blueprint mapped to your Lebanese business goals.

Implementation & Setup

End-to-end Zoho setup with Lebanon VAT codes, NSSF / EOSI templates and USD/LBP dual-currency configurations.

Data Migration

Clean migration from Sage, QuickBooks, Tally, SAP B1, Odoo, Salesforce, HubSpot, Excel.

Integrations & APIs

Areeba, NetCommerce, Whish, Cybersource, BLOM, Audi, Alfa, Touch, WhatsApp, Aramex, Liban Post.

Custom Apps on Creator

Distributor management, field sales, service desks, asset management - fully integrated.

Training & Adoption

Arabic, English & French training, role-based playbooks, change management.

AMS & Managed Support

Ongoing support, monthly enhancements, SLAs and Eastern European Time (EET) coverage.

Analytics & AI (Zia)

Executive dashboards, KPIs, anomaly detection and AI-assisted automation across Zoho apps.

Compliance & Governance

Lebanon Law 81/2018 (e-Transactions & Data Protection)-aware governance, role-based access, audit logs and policies.

Our Process

A predictable implementation path

Low-risk delivery from kickoff to go-live and beyond.

01
Discovery & Scope

Stakeholder workshops, process mapping, written scope & success metrics.

02
Design & Configure

Solution blueprint, Zoho configuration, custom modules, workflows & approvals.

03
Migrate & Integrate

Data migration, payment / WhatsApp / e-commerce integrations & UAT.

04
Train, Go-Live & Support

Arabic & English training, hypercare, AMS with monthly enhancements.

Built for Lebanon

Industries we serve

Zoho deployments tuned for the realities of the Lebanese market.

Retail
Retail & F&B
E-commerce
E-commerce / Marketplace
Manufacturing
Manufacturing
Logistics
Logistics & Freight
Real Estate
Real Estate & Brokers
Healthcare
Healthcare & Clinics
Education
Education & Training
Hospitality
Hospitality & Travel
Financial
Financial Services
Professional
Professional Services
Construction
Construction & Contracting
Energy
Oil, Gas & Energy
Client Stories

What our clients say

Real feedback from our published case studies with clients in Saudi Arabia.

Zoho People · Inventory · Books

Raqmiat delivered a complete, integrated Zoho implementation that brought our HR, Inventory and Finance teams onto a single, KSA-compliant platform. … The Raqmiat team was professional, hands-on, and consistently delivered on every milestone.

Marwan Banjar
Bupa Arabia · Saudi Arabia
Read case study
Zoho Books · ZATCA

Raqmiat made the entire Zoho Books implementation smooth and straightforward. They understood our VAT requirements, migrated our data accurately, and customized our quotation exactly as we needed. … We are very satisfied with the outcome and the professionalism of the Raqmiat team throughout.

Sufiyan Siddiqui
Manager, Al-Mazaya Al-Shamla · Riyadh, Saudi Arabia
Read case study
Zoho CRM · Desk · SalesIQ

The system has transformed how we manage our sales and support. From lead creation and contract generation to real-time chat and ticket management, everything is now streamlined and visible. Raqmiat Tech delivered exactly what we needed, on time and within scope.

Mahmud
Manager, Parcel · Saudi Arabia
Read case study
Frequently Asked

Zoho in Lebanon - FAQ

Answers to common questions about deploying Zoho for Lebanese businesses.

Yes. Zoho works well for SAL (Société Anonyme Libanaise), SARL (Société à Responsabilité Limitée), Holding Companies, Offshore Companies and Sole Proprietorships. We configure VAT, dual-currency (USD/LBP + multi-currency), languages (Arabic / English / French), payroll components (NSSF, EOSI, family allowance, R10) and integrations needed for Lebanese operations.

Zoho Books supports the Lebanese 11% VAT rate, withholding tax, multi-currency journals (essential for USD/LBP / lollar reality), and document workflows aligned with the Ministry of Finance's e-invoicing direction. We design templates that print in Arabic, English or French as your customers expect.

Yes. Zoho Payroll handles NSSF (National Social Security Fund) employer/employee contributions, End-of-Service Indemnity (EOSI), income tax R10 schedule, and family allowance - with multilingual payslips delivered through Zoho People self-service.

Zoho integrates with Areeba, NetCommerce, Cybersource, Checkout.com and Whish Money through APIs / Zoho Flow - enabling cards, Whish wallet, OMT and bank transfers on invoices and Zoho Commerce checkouts. We also support OMT receipt reconciliation in Zoho Books.

Yes. We migrate customers, vendors, items, opening balances, transactions and HR data from Sage 50/200, QuickBooks, Tally, Odoo, SAP B1, Salesforce, HubSpot and Excel - with mapping, validation and reconciliation built into the cutover plan.

Zoho supports role-based access, field-level security, encryption, MFA, audit logs and data processing controls - aligned with Lebanon Law No. 81/2018 (Electronic Transactions and Personal Data). We help design configuration and policies that fit your sector and the BDL/MoF requirements.

Yes. Zoho CRM and Desk have native WhatsApp Business integration. We connect Toters, Wakilni, Liban Post, Aramex and DHL using Zoho Flow, partner connectors or APIs to sync orders, inventory, deliveries and customers.

Typical Zoho CRM rollout: 3–6 weeks. Books + Payroll: 4–8 weeks. Zoho One multi-app rollout: 8–16 weeks. Pricing depends on scope, users and integrations - we provide a fixed-fee quote in USD (and LBP equivalent) after a free discovery call.

Ready to start?

Run your Lebanese business
on the Zoho operating system

Book a free 30-minute discovery call. We will map your current processes, recommend the right Zoho apps and quote the rollout in USD/LBP - no obligations.

Book My Free Consultation